We try to keep this honest and specific to how we run things at Family Movers. Pricing, insurance, the broker question, Denver winters — it’s all below.
First thing first — when I hire you, who actually shows up at my door?
Our people, on our trucks, every time. Family Movers isn’t a broker, a lead site, or a matching service that auctions your move to whoever bids cheapest — we are the moving company. Joe employs about fourteen full-time, uniformed W-2 movers and runs six of our own trucks, and that same crew handles your job from the first box loaded to the last one set down. There’s no day labor, no subcontractor, and nobody else’s name on the truck in your driveway. The folks who quote your move are the folks who carry it.
Before I read the rest — how do you land on a number?
It depends on the move, and we’ll tell you which way fits. Around Denver, local jobs run hourly — $145/hr for a two-mover crew with the truck, pads, dollies, and tools, or $195/hr for a three-mover crew — and we pair that with a flat band up top so you can see the ceiling: figure $580–$940 for a one-bedroom and $1,000–$1,580 for a two-bedroom. Anything leaving Colorado is a binding flat rate from $2,150. Whichever path your move takes, Karen puts the figure in writing before move day, and it doesn’t move unless the job itself changes.
I haven’t decided yet — do I owe you anything to get a price?
Not a dime for the quote itself. The only money up front is a $125 deposit, and that’s solely to claim your date on the calendar once you’re ready to commit. It’s not a surcharge — we credit it straight against your final bill. Heads-up, though: until that deposit is down, your day stays first-come, first-served, and around end-of-month and all summer the good dates go quickly, so a firm closing is worth locking early.
What’s already covered in that rate, and where do the add-ons start?
Here’s the split. Included on every job: our uniformed crew and truck, pads and moving blankets, shrink wrap, dollies, hand tools, and taking apart and rebuilding beds and tables. Billed separately when you want them: full packing (materials and labor from $410), specialty pieces like a piano or a safe (from $359), and storage if your dates don’t line up. None of that is a mystery on move day — every line shows up on the written estimate you sign first.
Honestly, packing is the part I dread — can your crew just do it?
That’s a job we take off plenty of Denver families’ plates. The crew rolls up the day before with real cartons and padding, works room by room from the kitchen to the kids’ closets, and labels every box against an inventory. A full pack starts at $410. Or split it: have us handle just the breakables — the china, the glassware, the framed art — and box the easy closet stuff yourself. Either way, the same people who pack are the ones who load and unload.
We’re leaving Colorado — does our stuff get pooled with other people’s loads?
No. On a long-distance move your shipment travels on a dedicated Family Movers truck with our own crew. We don’t consolidate it with a stranger’s load, we don’t park it in a warehouse, and we don’t hand your boxes off to another carrier somewhere on I-70. The crew that wraps and loads your home in Denver is the same crew that walks it into your new place, and what we picked up is exactly what we deliver.
If a box gets dropped or a dresser gets scratched, how am I covered?
Two layers. Every shipment we move is backed by up to $1,000,000 in cargo coverage. On the per-item side, released-value protection at $0.60 per pound rides along free of charge — that’s the federal baseline and it’s what applies unless you choose otherwise. Want dollar-for-dollar repair or replacement on the things that actually matter? Ask about full-value protection and we’ll price it in writing before the truck shows up, so there’s nothing to figure out after the fact.
Are you licensed to do this in Colorado, or should I be worried?
You’re covered, and we’re glad to prove it. For moves that cross a state line we operate under federal US DOT and MC authority; for moves that stay inside Colorado we hold a Colorado Public Utilities Commission household-goods mover permit. On top of that we’re bonded and insured, and we keep every bit of it current. A real moving company should never get squirrelly about that question — ask us and we’ll show you the numbers.
There’s a gap between closing on the old place and getting into the new one — now what?
That gap is one of the most common things we plan around, and we keep it under one roof. Your belongings go into a clean, climate-controlled vault — $65 a month per vault — and sit secured while you wait out the lease overlap or the delayed closing. When you’re set, our own crew redelivers. Because Family Movers handles the move, the storage, and the redelivery, there’s no second company and no awkward handoff where something goes missing.
Does a Denver winter — snow, ice, the thin mountain air — slow you down or cost extra?
We move through all of it, no weather surcharge. When it’s snowing or icy, the crew lays down runners to protect floors and wraps furniture against the wet and cold, and we time the route around the worst of a storm — including those April dumps that drop a foot overnight. We also work with the mile-high altitude in mind: thinner air and hard afternoon sun mean we keep the crew hydrated and pace the heavy carries. None of that lands on your bill as a surprise.
Our street is one of those old blocks — no driveway, alley loading, narrow stairs. Can you manage it?
Manage it? It’s half of what we do. The brick bungalows and Victorians around Capitol Hill, Wash Park, and the Highlands almost never have a spot to park a big truck out front, and tight back staircases and alley access are the norm. Our crew is in those neighborhoods every week. Walk us through your layout when you call and we’ll sort the truck parking, plan the carry, and pull any permits before move day so nobody’s improvising on the curb.
How much of a head start should I give you before my move date?
Sooner beats later, but it scales with the calendar. A weekday move in a slow month? A week or two of notice is usually plenty. But end-of-month dates, the whole summer stretch, and the first and last weekends of any month book up fast — if your date is fixed, call us the moment you know it. Drop the $125 deposit and that exact day is yours, so you’re not scrambling when the calendar tightens.