Family Movers is a Denver moving company, not a data business. This page lays out the short list of information we end up with when you reach out, where it does and doesn’t go, and how to get it changed or erased. Joe and Karen keep it plain on purpose.
What lands with us when you reach out
When you call, email, or send a quote request, we keep what you hand us: your name, phone, email, the pickup and delivery addresses, and any notes about your home or belongings. If you put down the deposit, payment runs through a secure processor — we don’t keep full card numbers on our own machines. Like most sites, this one also logs routine technical details automatically, such as browser type, the pages you open, and a rough location, through standard analytics.
The one thing we do with it
We use it to quote and run your move — building the estimate, scheduling the crew, and keeping you in the loop before, during, and after move day. Karen may reach out by phone, text, or email about your quote or your booked job. That’s the extent of it; we don’t fire off marketing you never asked for.
The line we won’t cross
We do not sell, rent, or trade your details to lead buyers, moving brokers, or marketing companies — full stop. Because we’re the mover and not a middleman, your move never gets auctioned to a network of carriers or passed to outfits you’ve never heard of. The only eyes on your information belong to the Family Movers staff and crew working your job, plus a couple of trusted providers we rely on to operate — our payment processor, for one — each obligated to keep it confidential.
Keeping it safe, and putting you in charge
We take sensible steps to guard what you share and to limit it to the people who genuinely need it. No system is flawless, but we treat your details the way we treat your furniture. Whenever you like, you can ask what we hold, have us correct it, request deletion once your move wraps and our records allow, or tell us to stop reaching out — we’ll honor it. Just email [email protected] or call (888) 711-4778. If we ever revise this notice, the current version lives right here, and using the site or our services afterward means you’re good with it.